Connect for Housing
When speed and efficiency really matter.
Before Connect it could sometimes take 10-15 minutes to find and schedule in, an available operative for a customer, who was waiting on the phone. Now scheduling in jobs is a 10-second job. A phone call that used to take 15-20 minutes, now takes only 2-3 minutes
- Sue Brown, Customer Care Advisor, Dane Housing
How can Housing Associations continue to improve their performance and ensure they provide their tenants with an excellent service?
Make efficient use of IT. Connect is a proven system with existing clients in the Housing market. We handle:
- Responsive Repairs & Maintenance
- Voids
- Inspections: Gas, Electrical, Pre/Post inspections
- Timesheets
- Health & Safety: Risk assessments, Alerts, Vehicle inspections...
Connect is part of two demonstration projects for Constructing Excellence
