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Connect in action.
From the questions they asked, it was clear they were approaching our requirements as a partner, not just as a supplier
– Howard Jones, The Dane Housing Group
Social Housing: Improving the service to the tenants at The Dane Housing Group
Rescheduling a job? Now takes a couple of second with Connect's efficient diary module. It's easy & quick for the call centre to make appointments while the tenant is on the phone. The mobile team can visit more tenants in a day and the office stays up to date throughout the day.
Telecoms: Improved engineering control means increased efficiency for Eurotel
Better visibility of engineer utilisation means that the team at Eurotel can handle a substantial increase in their operation with no change to their staff. Connect helps engineering control with scheduling and all jobs are automatically sent through to the engineers on the road. Replacing the paperwork has reduced the number of phone calls to the engineers by up to 70%.
Construction: Reduced admin time by 80% for G Purchase Construction
Connect mobile solution is one of the cornerstones of the R & M division. Different contracts with different requirements and a diverse mobile team can pose a challenge. But with realtime information and a minimum of paperwork - G Purchase can run an efficient operation.
