Blog

  • Gas engineer on service call
    READ MORE
    SVHS increases performance by 40 % for gas inspections
    06/07/2016
    Managing annual Gas inspections is a critical job for Social Landlords. Just missing one property can result in heavy penalties by the Homes and Communities Agency. Severn Vale Housing Society, based in Gloucestershire, has completely overhauled its’ gas servicing procedure by buying in to the Connect Gas servicing module.
  • 60 sec YoutTube video of Connect Lite
    READ MORE
    Connect Lite - Add and Schedule jobs...
    06/07/2016
    We have created this 60 sec video to show you how you can easily add and schedule jobs in Connect Lite
  • Connect Lite in the fields
    READ MORE
    Connect Lite launches in a busy year
    20/06/2016
    The final stage of our preparations to launch Connect Lite are now complete. We've started taking our new small business solution out to events, using our Oli the Octopus character to illustrate the personal impact Connect Lite can have on managers and owners.
  • Voids inspection at CBH
    READ MORE
    How Telecetera Connect Helped My Organisation Realise £40k Savings On Voids Inspections
    29/03/2016
    Sean Burke has a tough job. He's Voids Inspector at Cheltenham Borough Homes (CBH). When a property becomes vacant, Sean and his team of specialists are the people who make sure that it's in tip-top condition for re-letting.
  • READ MORE
    Telecoms client Daisy benefits from accurate reporting with Connect
    01/12/2015
    Mark Dickinson is the Planning & Resource Manager at Daisy and it is certainly a full time job. But one thing he does not have to worry about is having accurate reports every month:“The new tool – Connect Data Analyser is invaluable. It gives me exactly what I need to manage the team and manage the results. There is no guess work or uncertainty in 2015. I can see exactly what has happened in the field. Every engineering manager should have access to this type of information. How else can you run an efficient operation if you don’t know what actually has happened to a job?”
  • READ MORE
    Cheltenham Borough Homes - How to manage change effectively
    30/10/2015
    “We are going to be changing the culture entirely!” Emma Wall, Building Services Manager at CBH declares. It is now the third project for the team that embraces mobile working. The very first project was Responsive repairs, then followed Voids – and now they are introducing the Supervisors to mobile working, going live in November.
  • Logo for Google Maps for Work
    READ MORE
    Connect route optimisation – with Google Maps for Work
    22/10/2015
    Linked to the launch of Google Maps within Connect Enterprise comes the ability to easily optimise routes for each mobile worker. Your schedulers allocate the days jobs and then, at the click of a button, Connect Enterprise will re-order the jobs to the most efficient travel plan using Google’s proven route planning engine based on the known starting point for the journey for each worker – including home. If your mobile workers regularly stay on the road overnight – you can allocate temporary locations as their base instead of home or office address for route planning.
  • READ MORE
    Google Maps for Works integrated within Connect Enterprise
    22/10/2015
    The world is constantly changing - especially in the world of technology. Here at Telecetera we keep a watching brief of the changes that might affect us. One such change was Microsoft’s decision to start phasing out its MapPoint functionality. Looking at this created an opportunity to move Connect Enterprise onto Google Maps early to get ahead of the game and also create opportunities for improved features and performance for our customers.
  • Mobile workforce using Connect Lite
    READ MORE
    October 2015: How a smaller business can easily manage a mobile workforce
    13/10/2015
    After I used last month's post to highlight the recent changes to our product lineup and website, we got quite a bulging postbag.I'm delighted that most of you seem to like the new site design -- although it's early days. (As Al Jolson once said, you ain't seen nothin' yet!)We also heard from a couple of longstanding Connect customers who told us that they appreciated the name change to Connect Enterprise -- and from quite a few 'interested parties' who wanted to know more about Connect Lite.